What is Custom Development?

With Zendesk’s custom data APIs, you can establish connections and gain insights into your customer data.

Why Choose Custom Development?

By opting for Custom Development Solutions, you unlock a range of benefits for your business, including:

Enhanced Branding: Customize the look and feel of your Zendesk help center to align with your brand identity, creating a cohesive and immersive customer experience.
Improved Efficiency: Develop custom apps, automations, and integrations that streamline workflows, saving time and effort for your agents and customers.
Extended Functionality: Extend Zendesk’s capabilities by integrating with third-party applications or developing custom features that meet your unique business requirements.
Scalability and Future-Proofing: Custom development ensures that your Zendesk instance grows with your business, adapting to evolving needs and providing long-term value.

Explore our range of Custom Development Solutions tailored to optimize your Zendesk experience

Service Offerings

Custom Theme Development

Create a visually appealing and branded help center with a custom theme. Our developers design and implement themes that match your brand identity, enhancing the overall user experience.

App Integration and Customization

Integrate third-party applications seamlessly into your Zendesk, or customize existing apps to meet your specific needs. Enhance functionality and streamline workflows for your agents and customers.

Workflow Automation

Automate repetitive tasks and streamline processes with custom workflow automation solutions. Our developers create automated workflows to improve efficiency and save valuable time.

API Development and Integration

Leverage the power of Zendesk APIs to develop custom integrations and extend Zendesk’s capabilities. Our developers create API solutions that connect Zendesk with your other business systems, providing seamless data flow and increased efficiency.

About Zendesk

Zendesk is among the world’s leading help desk software for customer service functions. Proventic offers Zendesk in Denmark with Danish support for your help centre. Zendesk is cloud-based and brings together all interactions and channels into one system. With the customer in focus, customer services can easily, conveniently and effortlessly communicate across channels – whether via chat, e-mail, phone or Facebook. With Zendesk help desk software, the customer can easily contact your business through their preferred communication channel.

Testimonials

“Proventic understood and translated our needs into practical solutions. The system and integrations reflect our values and enhance customer interactions.”

Casper Thodsen, Mobitel COO

”Proventic saved our solution. They’ve managed to correct our setup to a proper format and therefore created the frames for the optimization of our systems and the positive results we see today.”

Morten Blomstrøm Lohmann – Development Manager, Gram BioLine

Custom Development