Zendesk Automations - Proventic ApS
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Zendesk Automations Services

Efficiently automate your Zendesk support system with our professional services.

Key Features

Discover the powerful features of our Zendesk
Automations Services

Automated Ticket Routing

Effortlessly assign incoming tickets to the right agents based on predefined rules.

Image of friendly looking robot with headset.

🎫 Smart Ticket Tagging

Automatically categorize and tag tickets for better
organization and streamlined workflows.

⌛ Time-based Automations

Set up time-based triggers and actions to ensure
timely responses and resolutions.

⚙️ Customizable Workflows

Tailor your support processes with flexible automation
workflows that match your unique requirements.

🔏 SLA Management

Efficiently track and meet service level agreements
with automated reminders and escalations.

📊 Data-driven Insights

Leverage analytics and reporting to gain
valuable insights into your support operations.

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Advanced software for your client support

About Zendesk

Zendesk is among the world’s leading help desk software for customer service functions. Proventic offers Zendesk in Denmark with Danish support for your help centre. Zendesk is cloud-based and brings together all interactions and channels into one system. With the customer in focus, customer services can easily, conveniently and effortlessly communicate across channels – whether via chat, e-mail, phone or Facebook. With Zendesk help desk software, the customer can easily contact your business through their preferred communication channel.

Learn more about Zendesk
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Trusted by our customers


“Proventic understood and translated our needs into practical solutions. The system and integrations reflect our values and enhance customer interactions.”

Casper Thodsen, Mobitel COO

”Proventic saved our solution. They’ve managed to correct our setup to a proper format and therefore created the frames for the optimization of our systems and the positive results we see today.”

Morten Blomstrøm Lohmann – Development Manager, Gram BioLine

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